Customer experience, or CX as it’s also known, is generating a lot of buzz in the ecommerce world — and for good reason. Recent data shows that some 86% of customers say they are willing to pay more for a great experience. But with a whopping $1.6 trillion lost in the US every year due to poor customer service, many brands still struggle to get it right.
Author: Flieber
Flieber Raises $20M for Multichannel Inventory Growth
Series A funding will accelerate the company’s expansion in the Shopify and DTC ecosystems.
NEW YORK — Sept 22, 2021 — Flieber, the groundbreaking inventory optimization platform, today announced $12 million in Series A funding. The round was co-led by seed investor GGV Capital and Monashees, and brings the company’s total funding to $20 million. With this recent investment round, Monashees will join GGV on the board of directors where it has served since 2019.
