Take part in your S&OP meetings
Get the full context on everything that affects your decisions, from new channels to supplier changes.
Managed Services
Flieber’s planners, on your team
Running demand and inventory planning in-house takes time, focus and expertise. Managed Services pairs the Flieber platform with a dedicated team of planners who co-lead your planning process with you. Your team keeps the final say on every decision.
Managed Services
What Managed Services is
Flieber forecasts every product on every channel, recommends what to buy and where to move it, and keeps your reports current. Our planners make sure every detail behind it is right, from setup to data quality, partner with you to bring into Flieber all the context your data doesn’t carry, and help you execute and automate your operations. Think of them as an extension of your team, so yours can focus on what really matters: growing the brand.
Planners
How our planners work with you
Keep Flieber accurate
Maintain mappings, parameters and the supply chain map as your business changes, so every forecast and recommendation starts from the truth.
Act as a sounding board
Review the big decisions with you before they go out: purchase orders, transfers, promotions and launches.
Help run your planning practice
Bring a proven way of working, drawing on experience from more than 1,000 brands since 2019.
Scope
Two plans, two scopes
Lite covers the planning. Full adds the execution that follows your approval.
Lite
Planning, co-led with your team
What’s included
Configuration and parameters New products, discontinued products, new channels, warehouse changes. Our planners keep your configuration and parameters up to date.
Data loading Flieber connects natively to most of your systems. Where you still rely on spreadsheets or disconnected systems, our planners keep sales, inventory and purchase order data in sync.
Forecast management Flieber’s AI forecasting models give a strong baseline. Our planners review the forecasts and add what the data can’t see yet, such as promotions.
Anomaly detection We flag risks early, such as stockouts, overstock and sudden shifts in demand, and help you act fast.
Replenishment recommendations Purchase and transfer recommendations on your schedule and in your preferred format, ready for your approval.
Reporting Recurring reports tailored to each team, in the format and frequency they need.
Full
Planning and execution
Everything in Lite, plus
Purchase and transfer orders Once you approve, our team extracts, adjusts and sends your purchase and transfer orders.
Production management Supplier follow-up at the cadence you choose, so you act early instead of reacting late.
Freight management From engaging freight forwarders to checking customs documents and coordinating trucking.
Inbound shipments Creating and managing FBA and 3PL inbound shipments, as part of our daily routine.
Other specific needs Special projects and needs specific to your operation. Tell us about your use case.
This offering doesn’t include building customized software for your business, which is a separate project by Flieber’s engineers. Customize Flieber
Outcomes
What it changes for your business
Sell more
Meet demand without losing revenue to stockouts.
Free up cash
Avoid tying capital up in inventory you don’t need.
Protect your margins
Fewer mistakes, lower storage costs and a more efficient operation.
Give your team time back
No more spreadsheets or firefighting. Our planners take on the heavy lifting.
Fit
Who it’s for
- You sell across many channels, warehouses or regions
- You run kits, bundles, backorders, long lead times or high MOQs
- Your team is buried in spreadsheets, with no time to build or maintain an internal tool
- You’re growing fast but don’t want to hire more people
- You want to draw on the experience of more than 1,000 other brands since 2019 to grow your business
One product
How it works with the rest of Flieber
Managed Services adds to any way you use Flieber: the app, your own agents through MCP or API, or the data layer on its own. Your planners and your team see the same data and context in real time. Switch or combine any time. Custom builds by Flieber’s engineers are a separate project, quoted on their own.
Pricing
Pricing
Quoted per brand on a monthly contract, after a conversation with a planner about your channels, warehouses, the plan that fits and where the process breaks down.
Questions
Questions
Do your planners make decisions for us?
No. Your team makes the calls; our planners help you make them with the best data and context. On the Full plan, our team carries out the orders and follow-ups you approve.
What’s the difference between Lite and Full?
Lite covers planning: keeping Flieber accurate, forecasts, anomalies, replenishment recommendations and reports. Full adds execution after your approval: purchase and transfer orders, supplier follow-up, freight and inbound shipments.
Can we switch between Lite and Full?
Yes, at the end of any billing cycle.
Who are Flieber’s planners?
Specialists in demand and inventory planning who master the Flieber platform and draw on experience from more than 1,000 brands since 2019.
Do we get a dedicated planner?
Yes. A dedicated planner works with your team, backed by a wider team at Flieber that helps with most of the tasks behind the scenes.
What hours and time zones do your planners work in?
As a rule, 8am to 6pm Eastern Time. We can adjust for customers in very different time zones, such as Europe and Australia.
Which languages do your planners speak?
English is the team’s main language, and the team includes native speakers of other languages, such as Spanish and Portuguese.
How do we work with our planners day to day?
They take part in your S&OP meetings, send replenishment recommendations on your schedule and in your format, flag risks as they appear and keep your recurring reports coming.
Do we still have access to the Flieber app?
Yes. Managed Services includes everything in Self-Serve, so your team plans in the same app, with the same data, as your planners.
What access do your planners have to our data and systems?
The access you choose to give them. At a minimum, they have full access to the data in your Flieber account. The more context you share from outside Flieber, the better their work.
Can we use our own AI agents with Managed Services?
Yes. Your agents connect to Flieber through MCP or API and work from the same data and context as your team and your planners.
Our data lives partly in spreadsheets. Is that a problem?
No. Flieber connects natively to most systems, and where you rely on spreadsheets or disconnected systems, our planners keep sales, inventory and purchase order data in sync.
How do promotions and launches get into the forecast?
Your planners bring them in. They review the forecasts with you and add what the data can’t see yet, such as promotions, launches and channel changes.
Do your planners talk to our suppliers and freight forwarders?
On the Full plan, yes: supplier follow-up at the cadence you choose, freight forwarders, customs documents and trucking. On the Lite plan, your team keeps those relationships.
Do you build custom software as part of Managed Services?
No. Custom features, dashboards, frontends and integrations are a separate project by Flieber’s engineers, quoted on its own.
Is it a monthly contract?
Yes, Managed Services runs on a monthly contract, like Self-Serve.
Is there a free trial of Managed Services?
No. Managed Services is tailored to your operation from day one and takes real work from our team, so it starts as a paid plan. You can try the platform itself with a 14-day Self-Serve trial on your own data.
Can we start with Self-Serve and add planners later?
Yes, at any time.
Next step