What Kind of Support Does Flieber Offer?

The short answer: really good support—the kind that doesn't leave you guessing. We're not just a software company; we're a partner in your operations, and we take that role very seriously.

Here is a breakdown of exactly how Flieber support is structured to ensure your success, from day one forward.

Personalized Onboarding (Day One)

We don't just hand you a manual and wish you luck. From day one, we guide you through setup with personalized onboarding.

• Actual Human Help: This isn't just a series of tutorials. You get actual humans helping you connect your data and configure your supply chain the right way.
• Seamless Integration: We ensure your data is flowing, and your supply chain is accurately mapped so you can start getting value immediately.

Ongoing Help (Once You're Live)

Once you’re up and running, you have access to a full spectrum of support options built right into the platform:

• Live Chat Support: Fast, responsive, and built right into the platform, ensuring you can quickly resolve minor issues without leaving your workflow.
• Comprehensive Help Center: You have full access to our help center with clear documentation, FAQs, and quick how-to videos built to answer real questions from real users.
• Customer Success Calls: If things get harder or you need strategic advice, easily schedule a customer success call with our stellar team.

Our Commitment to You

We’re always there for you. Simple as that.

Don't just take our word for it. Talk to one of our customers or check our G2 reviews. We've been consistently ranked as one of the top platforms in the industry for support. Our success is directly tied to yours.

Ready to Experience Top-Rated Support?

Stop worrying about being left stranded by complicated software. Join a platform where the support team is genuinely committed to your operational success. Start your free trial today!