Flieber Customer Story: Zipstring with Spencer Burnett

Spencer Burnett, Operations Manager at Zipstring, a dynamic toy company, shares his experience transforming Zipstring's tech stack from scratch. As the brand's first operations hire, Spencer was tasked with a critical challenge: finding an inventory management system (IMS) that could handle the complexity of an eight-figure brand with a low SKU count.

Here is why Zipstring chose Flieber to manage its operations and prepare for periods of high demand, like Q4.

The Challenge: Scaling Without Infrastructure

When Spencer joined Zipstring, the company was experiencing rapid growth but lacked the technical foundation to support it. The market was saturated with ERPs, IMS options, and consultants, all pitching different solutions.

"I was brought on as the first operations hire for Zipstring, and one of the big tasks was building out our tech stack." — Spencer Burnett

The core complexity stemmed from the brand's profile: an eight-figure revenue stream driven by a relatively low SKU count. As Spencer notes, if you go out of stock of even one of those key SKUs, it has a huge impact on overall sales. This made accurate, real-time demand planning non-negotiable.

The Solution: Flieber's Unique Flexibility

After evaluating the market, Spencer realized Flieber offered a unique blend of power and simplicity that no other system could match.

Seamless Integration for Real-World Operations

Flieber's flexible integration strategy proved invaluable, especially in working with the brand’s existing partners:

• Sales Channels: Flieber was able to super easily integrate with all of Zipstring's different sales channels.
• Outdated 3PLs: When their 3PL was using outdated software, Flieber offered a simple workaround: data was placed on a Google Sheet, and the sheet came right into Flieber. This flexibility ensures data is centralized without forcing expensive, rigid integrations.

Peace of Mind for a One-Man Team

As a one-man operations team, Spencer needs to be nimble and make confident decisions without the time to dig through mountains of raw data.

"Flieber allows me to be able to have the peace of mind with the data that's readily available."

With Flieber, Spencer can simply go into the system, look at their critical SKUs, and immediately see:

1. When they are going to go out of stock.
2. What the optimal reorder date is.
3. Whether they have the cash needed for replenishment.

The Results: Confident, Data-Driven Planning

With Flieber, Zipstring gained the clarity needed to handle its significant complexity and prepare for its busiest season.

"We can confidently say that we wouldn't be as prepared for Q4 coming up as we are without Flieber by our side."

Spencer praises the implementation process, noting the support from the team, including live calls with the implementation experts. He emphasizes that going live is just the beginning: Flieber is an ongoing partner, continually helping Zipstring with new products and features as they grow.

Ready to End Your Inventory Guesswork?

If you’re a high-growth brand facing complex operational challenges, Flieber can give your team the peace of mind and data confidence to scale profitably. Start your free trial today!